Common Questions
Understanding taxes*
We advise you consider taxes in all your pricing in advance of touring and going live on online stores. We have created a helpful sheet to allow you to account for taxes in your pricing model which c…
Contacts
who to contact for what. production team. For production and supply we have a shared email you can use and copy into emails with the team: production@terrible.group production: james@terrible.group p…
terrible* costs to artists
C osts to artists. We work hard to be as transparent as possible upfront with all costs in an effort to help artists better run their merchandise businesses. Please see below for a list of what we ch…
Warehouse storage costs
Our warehouse storage costs. In the UK storage costs are £0.032 per unit, per month. Costs will be billed monthly per unit. All charges are listed GBP (£) Warehouses in terrible* network located in t…
Welcome
Welcome to terrible*. To ensure a smooth and efficient process, below is an outline of how we work and what to expect! Onboarding. All new artists must fill our quick onboarding form to ensure we hav…
Opening portal* reports in excel
How to open your reports and statements in excel. We sometimes see garbled symbols when our reports are opened in programs that do not use UTF-8 by default (like excel) Below is a guide that helps op…
Understanding D2C accounting periods
D2C accounting periods. To better understand accounting periods, we have outlined some key points below Online sales are processed monthly and include orders shipped up to 2 months earlier. This mean…
