Common Questions
Understanding taxes*
We advise you consider taxes in all your pricing in advance of touring and going live on online stores. We have created a helpful sheet to allow you to account for taxes in your pricing model which c…
Contacts
who to contact for what. production team. For production and supply we have a shared email you can use and copy into emails with the team: production@terrible.group artist relations & production: han…
terrible* costs to artists
C osts to artists. We work hard to be as transparent as possible upfront with all costs in an effort to help artists better run their merchandise businesses. Please see below for a list of what we ch…
Warehouse storage costs
Our warehouse storage costs. All charges are listed GBP (£) unless otherwise stated. All storage are periodically subject to changes and price increases Off-hand Storage up to £50 per box, per month…
Welcome
Welcome to terrible*. We're glad you're here. This guide covers how we work and how to get the most out of the team - bookmark it and refer back whenever you need. Getting started. Step one: Fill in…
Opening portal* reports in excel
How to open your reports and statements in excel. We sometimes see garbled symbols when our reports are opened in programs that do not use UTF-8 by default (like excel) Below is a guide that helps op…
Understanding D2C accounting periods
D2C accounting periods. Understanding D2C Accounting Periods. Why does my balance not match my total sales? D2C (direct-to-consumer / online store) revenue runs on a two-month cycle. Here's exactly h…
