terrible* costs to artists

Costs to artists

We work hard to be as transparent as possible upfront with all costs in an effort to help artists better run their merchandise businesses. Please see below for a list of what we charge for or how something is charged and what we offer to all clients at no additional cost

No-cost services to artists

Below is list of services we provide to artists at no additional cost, as part of our "full-service" offering.

1. Design services for merchandise
2. Web design and store build services
3. Advancing tours and providing support to teams on tour (remotely)
4. Access to reporting via portal*

At cost services to artists

These are a list of services we help facilitate, but are charged back to the artist at their cost to us

1. Scan-coding, barcoding and other product working done in fulfilment warehouses
2. Warehouse storage fees will be charged on a monthly basis
3. Off-hand storage for non-D2C clients is charged per box, on a monthly basis which increases after 6 months and is outlined here
4. Logistics and couriers
5. Sellers and Merchandise Managers
6. Venue and Concession Fees
7. Pick, pack and packaging costs are usually offset in shipping costs to online customers/fans, but all associated costs are charged against store revenue
8. For online stores we charge a store administration fee of £25 for all stores that gross less than £1000 during a month.
9. Currency conversion fees charged by Shopify on individual orders subject to currency conversions will be deducted from product income on those orders (usually up to 2% of gross revenue on the order)

Costs and fees to artists

Below are our costs and fees to artists

1. For sales via mPOS and online transactions that we process, we charge 8% of gross. This includes card transaction fees
2. Cost of Goods are quoted and then charged to artists once approved
3. Card Readers, POS systems and iPads are loaned, with a deposit payable via invoice, which is raised at point of loaning. If they are not returned in good condition and in a maximum of 2 weeks, the deposit will be retained