Getting to know portal*
Updated
by terrible*
Quickstart guide to portal*
portal* helps artists and their teams manage their merchandise businesses in real time. It provides access to global inventory, sales reports for both online and at-show sales channels, exportable statements, invoicing, logistics tracking, concession or 'venue sell' reports, as well as analytics to measure and monitor merchandise businesses
- For your first-time login, you will need to check your inbox for a welcome email from terrible*. This will include simple instructions on how to set up your account and log into portal*
- Once you are set up, you can visit portal* and sign in at any time, on desktop or mobile
- After logging in, your default page will be your artist analytics page. Select the dates you wish to view analytics of under the artist name and logo
- If you have access to more than one artists' portal* dashboards, on the top left hand side of the screen, next to the portal* logo you can select artist. To switch artist profiles, click the artist logo and select the artist profile you wish to view
- To view online sales reports and analytics, select online on the left-hand side menu
- To view tour or retail sales reports and analytics, select at show on the left-hand side menu
- In the statements section, on the bottom of the menu bar, you can find your statement of account with links to all invoices and transactions, credits and expenses
- On the top right hand side of the screen, click ? for help and guides on portal*